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A major U.S. utility embarked on a multi-phase modernization of its Advanced Distribution Management System (ADMS) to enhance grid operations while preserving core capabilities, including SCADA, the network model, and advanced applications. The initiative included three interconnected projects: an ADMS platform upgrade, implementation of a new Outage Management System (OMS) with Switching Management and Field Client capabilities, and integration of a fire mitigation application. The utility needed a trusted partner that could provide seamless system integration while ensuring employees were prepared to adopt and sustain new technologies.
Deliver a unified ADMS modernization program that enhances operational capabilities, minimizes implementation risk, and ensures workforce readiness across every phase of deployment.
The scale and complexity of the initiative extended beyond technology implementation. Each project introduced new capabilities, operational processes, and stakeholder impacts that required careful coordination across teams. The utility needed to maintain existing operational performance while upgrading critical systems, replacing legacy OMS functionality, integrating wildfire mitigation tools, and preparing employees to work effectively in a modernized environment. Success depended on aligning system integration, testing, change management, and training activities across multiple projects and timelines.
Mosaic served as the utility's sole system integration partner, providing end-to-end support across all three modernization efforts while embedding workforce readiness into every phase of delivery. For the ADMS upgrade, Mosaic supported the transition to the new platform while preserving existing SCADA, network model, and advanced application functionality ahead of the planned October 2025 deployment. For the OMS initiative, Mosaic guided the implementation of OMS, Switching Management, and Field Client capabilities while helping the utility transition away from its legacy outage management solution and modernize supporting operational processes.
Mosaic also led the integration of a fire mitigation application designed to strengthen wildfire risk management and operational decision-making. Across each project, the team delivered system integration, testing support, change management, documentation, and role-based training aligned to key milestones. This coordinated approach reduced organizational complexity, streamlined workflows, improved data consistency across operations, and positioned employees to successfully adopt and leverage new capabilities. As a result, the utility established a more resilient, connected, and future-ready ADMS environment that enhances outage response, supports wildfire mitigation, and accelerates realization of modernization benefits.
The utility now has a scalable modernization framework that supports ongoing technology innovation, strengthens operational agility, and enables long-term value from its investments in grid operations and resilience.
