Performing a detailed Front End Analysis is a critical step in creating an effective training plan and developing performance improving training solutions. This analysis assesses our client’s unique situation, business processes, and target audiences in order to recommend the most appropriate training and communication solutions that produce maximum results.
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Visual Process Training provides the big picture of the organization’s workflow within the new systems and outlines the roles and tasks that make up the business process. This allows users to quickly grasp the importance and responsibility of each role and how the tasks they perform affect the rest of the system and the business goals of the entire enterprise. Workers frequently say Visual Process Maps are the key to their understanding and motivation. |
Web-based training delivers critical lessons to users when and where they work. WBT can effectively deliver courses ranging from basic system functionality and navigation to detailed instructions for role-specific tasks. It is often more convenient for casual and remote learners and more cost effective for the enterprise. These courses also serve as valuable reference tools for on-going training or for refreshing knowledge. |
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The Mosaic Company applies the proven “show me, tell me, let me try” method to adult learning. We are experts at building simulations and animations that allow users to learn by practicing job specific tasks in a supported learning environment. These simulations use examples from your organization to increase familiarity and learning transfer. We’re focused on making learning engaging and effective so your workers gain confidence in the new systems and achieve performance goals faster. |
Instructor-led training is often still an essential component for users to gain the motivation and understanding they need to perform their jobs. We develop and deliver traditional instructor-led courses as well as mentored labs and workshops focused on helping users gain confidence in the new systems. We can train your trainers using our highly successful train-the-trainer program or we also have a network of qualified trainers to meet you instructor needs.
When workers return to their jobs after training, they need easy-to-use job-aids and relevant performance support tools to simplify the complexities of their new tasks. The Mosaic Company delivers integrated tools in the most practical, flexible formats that allow for easy updating to quickly incorporate best practices and changes in the business process. |
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